Hoteliers Reviews

I think BeSafe Rate has been a good choice and that’s why we have activated it in all our properties.

We chose BeSafe Rate because we wanted to offer our customers the possibility to book with an insurance cover that would help them in case of unforeseen events. At the same time, we wanted to protect our hotel from financial lost due to late cancellations of reservations.

BeSafe Rate staff supported the client during the refund process, which was largely achieved. The hotel ensured the collection and avoided losing the money due to the late cancellation.

What I find more interesting in BeSafe is the possibility to be integrated with several solutions. People definitively appreciated this new rate, especially those customers who were used to making prepaid reservations. We did not have any negative impact in terms of operations and organization.

Customer cancellations have always been a challenge in our business.

A great loss for everyone. With BeSafe Rate, we really made the difference by gaining more trust from guests and therefore more insured reservations. Our guests are safer. We are safer.

Following the sales block caused by Covid-19 emergency, the Sales Director Francesco Milazzi and I have decided to “commonrate” by exclusively selling BeSafe Rate solutions.

Thanks to BeSafe Rate, we have been able to overcome one of the hardest times in history for the hospitality industry.